Terms and Conditions

The following terms and conditions apply to projects undertaken by immaculatepress.com.

Revision Policy

Revisions are contingent on the package selected. Clients can approach us for unlimited free amendments, and we will revise their design with no extra charges, provided that the design and concept remain intact. Revision turnaround time will be 48 hours.

Refund Policy

Refund requests must be made within 30 days after services are completed. All refund requests will be handled on a case-by-case basis. Immaculate Press reserves the right to approve or deny any refund request. No administrative or preparation charges will be deducted from approved refunds. Full refunds will be provided where applicable. Product delivery times will be decided based on client requirements and project specifics.

Quality Assurance Policy

In order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order form. The designs are crafted after adequate and thorough research to ensure quality and uniqueness.

100% Satisfaction Guarantee

We revamp the requested design and continue overhauling it until you are 100% fulfilled (depending upon your package).

Domain and Hosting

Domain and hosting are provided free of cost with packages, where applicable. All the email accounts assigned with the website package can be configured on third-party email software such as Outlook. If you wish to opt out of hosting the website with us, you will not be provided email accounts.

Delivery Policy

All design order files are delivered to "My Account" as per the date specified on the “Order Confirmation”. An email is also sent to inform the client about their design order delivery. All policies pertaining to revision & refund are subject to the date and time of the design order delivered to the client’s account area.

Billing Info

Please note that the descriptor on the statements will be Immaculate Press

Record Maintenance

We keep your final design archived after we deliver your final files. If you wish to receive the final files again, we can email them upon request.

Customer Support

We offer 24-hour customer support to address your questions and queries. You can get in touch with us at any time, and we promise a prompt reply.

Correspondence Policy

You concur that Immaculate Press is not liable for any correspondence from email addresses other than the ones followed by our official domain, i.e., “[email protected]” or any toll-free number not specified on our site. Immaculate Press is not responsible for any damage(s) caused by such correspondence. We only assume responsibility for correspondence through email addresses under our own domain name or via the toll-free number specified on the Immaculate Press website.

Money-Back Guarantee

We are extremely confident in the work we do, which is why we back it up with a money-back guarantee. If we are unable to meet and exceed your expectations, we will give you a refund.

100% Unique Design Guarantee

At Immaculate Press, we promise that all of our designs are produced from scratch. We will provide you with a design that is fully compliant with your brief and of the highest quality.

Reactivation Policy

If the client becomes unresponsive for a month or more, the project will be considered closed. A reactivation fee will be charged to resume the project.

Restricted Access

Access to certain areas of this website is restricted. Immaculate Press reserves the right to restrict access to specific areas of this website, or the entire website, at our discretion. If Immaculate Press provides you with a user ID and password to access restricted areas of this website, you must ensure that they are kept confidential. Immaculate Press may disable your user ID and password at its sole discretion without notice or explanation.

User Content

In these terms and conditions, “your user content” refers to material (including text, images, audio, video, etc.) that you submit to this website. Your user content must not be illegal, unlawful, or infringe on any third party’s legal rights. Immaculate Press reserves the right to edit or remove any material submitted to this website. Immaculate Press does not undertake to monitor the submission of such content.

Limitations of Warranty

This website is provided “as is” without any representations or warranties. Immaculate Press makes no representations or warranties regarding this website or the information provided on it. We do not warrant that the website will always be available or that the information on it is complete, true, accurate, or non-misleading. Nothing on this website constitutes advice of any kind.

Limitations of Liability

Immaculate Press will not be liable to you in relation to the contents of, use of, or otherwise in connection with this website for any direct or indirect loss, loss of business, revenue, or profits, or for any loss or corruption of data. These limitations of liability apply even if Immaculate Press has been advised of the potential loss.

Governing Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of the United States, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of the United States.